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Goce Delchev 38, 1262 Prilep, North Macedonia, Kočani, Macedonia
Job Overview
30000 - 50000 MKD Monthly
Full-time
No Experience Required
Job Description
About the job
We are a fast-growing and innovative cannabis company. As part of our expansion, we are seeking a dedicated and detail-oriented Information Technology Specialist to join our team. This is an exciting opportunity to be part of an industry-leading company where Information Technology is a top priority.
Key Responsibilities:
1. Network Infrastructure Management
- Design, install, and maintain the facility's local area network (LAN), wireless network, and internet connectivity.
- Ensure secure and stable network performance for all departments (production, quality, administration, etc.).
- Troubleshoot connectivity issues and ensure uninterrupted network availability.
2. Server and Data Management
- Manage on-site and/or cloud-based servers responsible for ERP systems, file storage, surveillance systems, and compliance data.
- Perform routine maintenance, updates, and backups of all critical systems.
- Monitor system performance and ensure adequate cybersecurity protocols are in place (firewalls, access controls, anti-virus, etc.).
3. BMS (Building Management System) Support
- Maintain and troubleshoot the BMS system that controls environmental conditions (temperature, humidity, CO₂, lighting, etc.).
- Ensure accurate data logging and alarm systems are functional for regulatory and operational compliance.
- Collaborate with the Quality and Production teams to optimize and report environmental control data.
4. Compliance and Traceability
- Ensure IT systems meet Good Manufacturing Practice (GMP) and local regulatory requirements, particularly regarding data integrity.
- Support the implementation and validation of software systems used for quality assurance, batch tracking, and inventory management.
- Maintain logs and audit trails for all critical systems.
5. User Support and Training
- Provide technical support to staff across all departments, including hardware, software, and system access issues.
- Train new users on system use and cybersecurity best practices.
6. System Integration and Automation
- Integrate different systems (e.g., ERP, BMS, laboratory systems) to support a seamless production and compliance workflow.
- Work with external vendors or internal engineering teams to implement new technology solutions.
7. Security Systems Support
- Oversee access control systems (e.g., RFID badge systems) and surveillance camera networks (CCTV).
- Ensure secure data storage and real-time monitoring capabilities are maintained and functioning.
QUALIFICATION AND EDUCATION
1. Bachelor’s degree in information technology, Computer Science, or a related field (required).
2. Master’s degree or relevant certifications (optional but preferred), such as:
- Cisco Certified Network Associate (CCNA) / Cisco Certified Network Professional (CCNP)
- Microsoft Certified: Azure Administrator Associate
- CompTIA Network+ or Security+
- VMware Certified Professional
3. Minimum 5 years of experience in IT systems administration, networking, or infrastructure support, preferably in a regulated industry (pharmaceutical, biotech, or food production).
4. Familiarity with GMP (Good Manufacturing Practice) environments or validated systems (CSV) is a strong advantage.
5. Practical knowledge of:
- Network infrastructure (routers, switches, firewalls, VPNs)
- Server management (Windows/Linux environments, backups, virtualization)
- Building Management Systems (BMS) or SCADA systems
- Cybersecurity practices and data protection regulations
6. English language skills, both written and spoken.
7. Ability to document systems and configurations in line with compliance standards.
Saffron Table
Goce Delchev 38, 1262 Prilep, North Macedonia, Kočani, Macedonia